Sales and Refund Policy
1. Sales Policy
- Product Availability: All products and services offered on Agrex website are subject to availability. We reserve the right to limit the quantity of products purchased per order.
- Pricing: Prices for our products and services are listed on the website and are subject to change without notice. All prices are in Indian Rupees (INR) unless otherwise specified.
- Order Confirmation: Once you place an order, you will receive an order confirmation via email. This confirmation will include details of your order, including the products purchased, total amount, and estimated delivery time.
- Payment Processing: Payments are processed securely through our payment gateway. You agree to provide accurate payment information and authorize us to charge the payment method you provide.
2. Refund Policy
- Cancellations for Services: Cancellations must be made at least 7 days in advance of the scheduled service for a full refund. Cancellations made less than 7 days before the service will not be eligible for a refund.
- Cancellations for Orders: If you wish to cancel your order, please contact our customer support team within 24 hours of placing your order. If your order has already been processed or shipped, changes may not be possible.
Refunds for Returned Products:
- Products can be returned within 30 days of receipt for a full refund, provided they are in original condition and packaging.
- To initiate a return, please contact our customer support team to obtain a return authorization.
- Refunds will be processed within 5-7 business days of receiving the returned items. The refund amount will be credited back to the original payment method used for the purchase.
- Non-Refundable Items: Certain items may be non-refundable, including but not limited to:
- Digital products (e.g., online courses) once access has been granted.
- Customized products tailored specifically to the customer’s specifications.
3. Contact Information for Refunds and Cancellations
For any questions regarding cancellations or refunds, please contact us at:
thefarmingship@gmail.com